Betj's Privacy Policy — Your Data, Our Responsibility

Betj is an international online Sports Betting and gaming platform serving users in Bangladesh. Our privacy policy explains how we collect, use, and protect your personal information when you use the betj website or app.

This Privacy Policy applies to all betj services — including website browsing, account registration, betting activity, payment processing, and customer support. By using betj's services, you agree to this Privacy Policy.

We believe privacy is a fundamental right. That is why data protection has been built into betj from the ground up — it is not an afterthought. Your information is a trust placed in us, and safeguarding that trust is our commitment.

Betj collects data from several sources. Details are outlined below:

Directly from you

• Name, date of birth, email address, and phone number provided at registration.
• A copy of the national ID card or passport submitted for KYC verification.
• Proof of current address (utility bill, bank statement, etc.).
• Payment details — bKash, Nagad, or Rocket number (we do not store full card numbers).
• Records of conversations with our support team.

Automatically Collected

• IP address and approximate geographic location.
• Browser type and version, operating system.
• Login times and page browsing history on the website.
• A complete record of your betting activity.
• Device identifiers and session information.

Betj uses your information only for specific, transparent purposes. A detailed breakdown of how and why we use your data is provided below:

• Service Delivery: Managing accounts, maintaining betting services, and processing payments.
• Identity Verification: Verifying account ownership and preventing fraud.
• Legal Compliance: Fulfilling Anti-Money Laundering (AML) and other regulatory requirements.
• Security: Detecting and preventing suspicious activity.
• Contact: Notifying you of important updates, promotions, and offers (with your consent).
• Development: Improving service quality and enhancing the user experience.
• Responsible Gaming: Identifying problematic betting patterns and providing appropriate support.

Betj strictly controls who your information is shared with and when. We do not share data with any third party except in the following circumstances:

Limited Sharing Where Applicable

• Payment Provider: Only the minimum necessary information is shared with payment services such as bKash, Nagad, and Rocket to process transactions.
• Legal Obligations: We may be required to disclose information in response to a court order or a legitimate request from a regulatory authority.
• Fraud Prevention: Certain information may be shared for cybersecurity or fraud investigations.
• Technology Partners: Technology providers that operate betj have access to limited data under strict confidentiality agreements.

If betj undergoes a business restructuring or acquisition, user data may be transferred as part of the assets involved. In such cases, we will notify you in advance and this Privacy Policy will remain in effect.

Betj uses cookies to enhance your browsing experience and keep our services running smoothly. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Functional Cookies: Remembers your language preference, theme settings, and similar choices.
• Analytics Cookies: Helps us understand which pages are visited most — this data is completely anonymous.
• Security Cookies: Used to detect fraud and bots.

Betj does not use third-party tracking pixels or fingerprinting technologies that track you across other websites.

Betj uses industry-standard technical and organizational measures to protect your data. Our security infrastructure operates across the following layers:

Betj does not retain data longer than necessary. However, certain information may be required to be kept for a specified period to meet legal and regulatory obligations.

Once the designated retention period ends, data is securely deleted or anonymized so that identification is no longer possible in any form.

Betj believes every user should have full control over their own data. You have the following rights:

Betj strictly does not provide services to anyone under the age of 18. We do not knowingly collect or process personal data from minors.

If we discover that a minor has created an account, we will immediately close that account and delete all associated data. We enforce this through date-of-birth verification at registration and through our KYC process.

Betj may update this Privacy Policy from time to time due to new legal requirements, technological changes, or evolution of our services.

For significant changes, we will:

• We will post a prominent notice on the website.
• We will make every effort to notify you at your registered email address.
• We will update the "Last Updated" date at the top of the page.

Continuing to use betj after any changes have been made will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

Our support team is always available for any questions, concerns, or requests regarding this Privacy Policy. We're happy to walk you through anything in plain, simple terms.